Algumas referências bibliográficas de suporte à metodologia apresentada:

Análise independente ao 4G como instrumento válido

Blue Edge report on 4G

Harvard Business Review and MIT

The ROI of being Social at Work

Warwick Univeristy and Proudfoot Consulting

Global Productivity Report

LePine, J.A., Erez, A. & Johnson, D. E.

Journal of Applied Psychology, 87(1), Feb 2002, pp.52-65

The Nature and Dimensionality of Organizational Citizenship Behavior: A Critical Review and Meta-Analysis

De Dreu, C.K.W. & Weingart, L.R.

Journal of Applied Psychology, 88(4), 2003, pp.741-749

Task Versus Relationship Conflict, Team Performance, and Team Member Satisfaction- A Meta-Analysis

Barrick, M. & Mount, M.K.

Human Performance, 18(4), 2005, pp.359-372

Yes, Personality Matters: Moving on to More Important Matters

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